Privacy Policy

Last updated: 15th, December, 2025

The 10X Agency (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://the10xagency.co or engage with our services.

By accessing or using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

We may collect and process the following categories of personal data:

a. Information You Provide Voluntarily

• Full name

• Email address

• Phone number

• Business name

• Any information submitted via forms, consultations, bookings, or communications

b. Automatically Collected Information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Referring URLs

• Cookies and tracking technologies

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2. How We Use Your Information

We process personal data for the following purposes:

• To provide, operate, and maintain our services

• To respond to inquiries and consultation requests

• To deliver marketing insights, strategies, and communications

• To improve website performance and user experience

• To send updates, newsletters, or promotional materials (with consent)

• To comply with legal obligations

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3. Legal Basis for Processing (GDPR)

We process personal data under the following lawful bases:

• Consent: When you submit forms or opt into communications

• Contractual necessity: To deliver requested services

• Legitimate interest: To improve our services and marketing performance

• Legal obligation: Where required by law

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze traffic and user behavior

• Improve website functionality

• Deliver relevant marketing content

You can manage or disable cookies through your browser settings. Continued use of our website constitutes consent to our use of cookies.

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5. Data Sharing and Disclosure

We do not sell or rent your personal data.

We may share your information with:

• Trusted service providers (e.g., analytics, CRM, email services)

• Legal or regulatory authorities if required by law

All third parties are contractually obligated to protect your data and use it only for authorized purposes.

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6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

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7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access

• Alteration

• Disclosure

• Destruction

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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8. Your Data Protection Rights (GDPR)

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with a data protection authority

To exercise these rights, contact us using the details below.

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9. International Data Transfers

If you access our services from outside Nigeria, your data may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for such transfers.

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10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

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11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

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12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

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13. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

The 10X Agency
Website: https://the10xagency.co
Email: support@the10xagency.co

We respect your privacy and are committed to protecting your data. No spam. No selling of information.